Tuesday, February 18, 2014

The Snowblower Parts Crunch

The 2013/2014 winter has been brutal. The weather pattern has been delivering storms nearly back to back. Coupled with extended bouts of bitter cold, it seems the only way to cope with the conditions are to give it a name(Polar Vortex), so we can really get mad at it!

The conditions don’t just test our patience, they challenge the machines that contractors and homeowners use to manage all the snow.  Increased use and heavier snow will cause snowblowers to fail. When snowstorms span the entire country, from Texas to Bangor, Maine, the number of people using snowblowers is insane!  Belts and bolts give way on the machines driving demand on replacement parts.

Again, consider the size of the storms – cities in the southern half of the country don’t have a fleet of snowplows to handle the snow. The locations that do have snow removal equipment probably haven’t used or serviced the machine in over a year, so a major snow event is when issues first arise.  

When the entire country needs a new auger housing on a random Tuesday following a 4 day storm, it’s easy to see how parts quickly become unavailable or backordered. Manufacturers who build the parts have nothing to provide small engine shops to sell to customers.  Back to back storms slow everything from airline travel to parts deliveries.  

It’s frustrating to tell a customer a part is on “national backorder.” National backorder means there is no estimate when a part will be available and that stores nationwide can’t access the item. A $10 snowblower belt in July is practically an afterthought. However, in February, that belt is absolutely critical to clearing snow and keeping walkways safe.

TIP:  In most cases it is more effective to keep your original order with your parts vendor than cancel and check elsewhere!  Parts vendors all pick from the same inventory. Think of it like standing in line and deciding to leave your spot; if you change your mind and return, you go to the back of the line.

The ProParts Advantage allows our company to be in the top tier for all major suppliers. This means we are the first to receive backordered parts.

In the era of Amazon providing next day service – and exploring “drone” deliveries, it’s frustrating that the nature of our industry can’t even come close to that speed. We offset the demand by keeping a massive inventory of fast moving parts like belts, sheer pins, and bearings.  – but when it rains, it pours….or snows in this case.    


While it’s impossible to predict when or what will break on your machine, it’s a good practice to keep the usual suspects on hand. Having an extra belt or sheer bolt on hand is invaluable.  

No comments:

Post a Comment